Quick IT support cost calculator

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Estimates based on HTL Management figures 2011 **

Expert IT Support Solutions for Businesses in London

At HTL Group IT servicing and support lies at the very heart of our organisation, we offer a wide range of IT support services to meet the needs of modern day businesses from 24 hour emergency support to planned upgrades and updates.

We deliver IT support solutions to both B2B and B2C organisations across a number of industries including Financial Services, Pharmaceutical and Hospitality. Our clients range from small independents to large national and multi-national organisations. Our IT engineers and support technicians have extensive industry experience and hold certifications from Microsoft, Cisco and other leading software and hardware manufacturers.

We provide each client with a personal 'IT Guy', an experienced and industry certified IT engineer, who understands your business, recommends and implements solutions and is supported by a team of Information and Communication Technology (ICT) specialists. Read more about the personal IT Guy service

Our clients have found that our flexible approach provides them with the most cost effective IT service. Even at our highest rate of £80 an hour we are still one of the cheapest companies providing IT support in London! See how much you could save on IT support, try our quick cost calculator.

Key features of our IT support service

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  Flexible Support Contracts

  Our support packages are tailored to meet your business requirements and can easily be scaled up as your business grows.

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  Dedicated IT Guy

  With an in-depth knowledge of your business and its systems your IT guy, backed up by a team of IT specialists, will proactively recommend and implement solutions to enhance your IT infrastructure.

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  Proactive Warning Service

  Round the clock monitoring of your company's IT systems and infrastructure. More often than not, this allows us to fix a problem before it becomes critical.

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  24/7 Remote Support

  Our IT support help desk is manned by experienced technical engineers 24 hours a day 7 days a week. Over 90% of telephone support queries we receive can be fixed remotely.

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  Guaranteed Response Times

  For critical issues requiring on-site support one of our IT technicians will be there within a guaranteed period. For businesses in London we’ll be on-site within 2 hrs.

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  End User Support

  From creating templates and shortcuts to advise on using a new program or operating system. We provide your team with an IT resource on hand to help them get the job done.

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  Spares and Loan Equipment

  Whether for temporary use or and emergency swap-out, we have a supply of equipment, parts and accessories on hand for immediate implementation

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  Testing and Configuration

  Our engineers configure all of your equipment and run it through comprehensive test cycles before it's delivered. All equipment arrives with your IT Guy attached!

If you’d like to discuss how HTL Group can help support your business or would like to find out more about our IT support service call us on 0207 093 6000 or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .